WS Winner Tournament- Comments/Questions
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@apba-go-jeremy No problem at all…just wanted to make sure it was on the list…thanks for the follow up.
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@backstreets You should be able to reset those forfeits now. Please let me know if anything else crops up.
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@apba-go-jeremy Jeremy…thanks…just went in under “my tournament” but the “reset” tab is not active on those 2 games so was not able to reset them. Let me know.
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@backstreets We are investigating why the games are different/not following the reset rules and will action something today.
Are games starting better since the release?
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@apba-go-jeremy Thanks…no games have been played since new release so nothing to report yet…thanks
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@backstreets Can you please post a screen shot of your tournament management window showing the two games in question? It would help us correlate front end display with what we’re seeing in the DB.
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@apba-go-jeremy …ok will do that in a while…in the meantime both the forfiet and reset tabs are “greyed out”…they are not "red "
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ok see if this comes thru…there are 2 games needed to be reset…the first one is the second from the top…shows completee0-0…as you can see both tabs are greyed out
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@backstreets That helps! And the second game is not in the screenshot, correct (Arfpoc/Jnoga)? Did it end halfway through or something?
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@backstreets So our workaround to get things moving was to change the status of those games to forfeit. This should enable the Reset functionality for you and allow you to reset the games. This should set the games up as available to play for all three users. Again, let me know if it doesn’t work out and as always, thanks for taking the time to help us figure out what’s going on!
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@apba-go-jeremy thats correct…shows as 2-2 score…and both tabs are “greyed” out on that game as well
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@backstreets Guys…done deal…I went back in and now those tabs were red…i was able to reset both games…thanks
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@backstreets So just to wind this up:
- I erroneously assumed the games ending was caused by the game server triggering a forfeit scenario based on a player timeout. As it happened, we had no working reset functionality for this user story, and we fixed that with our last release. Yay! But this was not actually the problem.
- The games ended with a successful completion before they should have and without generating errors to indicate why. This is the actual bug we should have investigated and solved. The investigation is on the to-do list, but so is enabling reset functionality for completed games. I initially wanted to avoid resetting completed games because I thought there should be no reason to do so, and the result could be unfair to players in some scenarios - but this bug proves me wrong.
- In the short term, should this happen again, we can change the game status to forfeit which will allow Hosts to use the existing reset functionality to reset the affected games.
Thanks to all involved for helping us get on the right path. I hope you continue to help us make tournaments better!
Jeremy
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@apba-go-jeremy Any thoughts on providing the ability to host more than 1 tournament at a time. If you create a long one then you cannot do anything else until it is done.
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@backstreets The initial discussions around letting hosts control more than one tournament ended with the belief that allowing it would result in there being a bunch of tournaments running that never end, as interest wanes and people move on to the next tournament.
Ideas included putting a time limit on tournaments to encourage people to finish their games, but that was countered by available play time being different from user to user.
So what’s needed is a balance between tournaments created and tournaments ending.
Another aspect is if there are people who want another tournament to play in, why aren’t they starting a tournament? Five active tournament players = five potential tournament hosts. So what are the reasons and what can we do to make starting tournaments easier. Have we not given hosts enough tools to manage them?
Finally, I am reluctant to make some changes before v2.0, as the ability of new tools like the shared chat might make running tournaments easier, and over compensating without those tools might do more damage than good.
TLDR; Thought about it, not sure I want to pull the trigger yet.
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@apba-go-jeremy Jeremy…great thoughts and comments. I have been thinking about some of those as well. We did hit one tournament topic that is coming down the pike…how do we end them if people do not play all the games…it appears that the current answer is…Tourney Host posts a messages that outstadning games need to be played and if that does not happen the Host can “forfeit” the games to end the tourney…I think that works but it raises the next question…when you forfeit a game does it go away as never played…or does one team get the win ?..if you have a player who is not playing their games you of course want them to get the loss and not the player waiting for them to play. My guess is "how to end " a tourney is going to be an important component.
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Ok new topic…we have a game that froze in the 9thining and the players are ok with me forfeiting the game and giving one of them the win. I went ahead and did that and it shows as forfeited on my listign of games…but is is not showing up in “collections” as a game completed or in the win/loss standings. The game is Arfpco(19 cincy) vs Ejmny ( 61 yanks)…gm 1
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Starting a Tourney game functionality…So I tried to join a game in the Generic Tourney…I clicked join game tab…my opponent was online but had not join yet joined the game…the screen told me …" My opponent has gone inactive"…and gave me 2 tabs/choices to click…1) Do I want to wait ( each time I would click that it added 5 min to the wait time) or 2) Do I want to forfeit the game…I then noticed my opponent had signed off so i new he was not going to join the game…but I had no option to “leave/exit” the game my self so I just waited for the time to expire…(during this time strangely my first batter ( I was away) got on first base so it would seem that maybe my opponent did sign on for a moment but my screen never changed)…but when the time to wait timed out the end game screen came up and only left me with the option to end the game…which I did and now the system is treating that as a game played. On my player tab for tournament games to be played it no longer shows up.
So couple thoughts if the above is typical.
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On the first screen where it says “player has gone inactive” …he seemed to still be online…and this statement leaves me with the impression that he is gone and their is 0 chance he is going to join the game so why would I wait?..would it be better to say…“Player has not yet joined the game”
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If the above is typical it seems we need to have a tab giving the option to “exit” the game and hopefully return to it “in progress” or at least start it over upon returning. Otherwise it seems that when ever someone joins a game…if the opponent does not join it there is no way to get out the game and it looks like the system is going to treat it as a completed game.
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I am not sure the “forfeit” tab should be an option…should that be a player option?..maybe this should only be the option of the tournament host if players are not playing their games
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@backstreets Jeremy…just wanted to follow up onthis to make sure it was on the list. As tourney host I forfeited the game but the win ans loss are not showing up in the “standings” in collections. Thanks…see below
Ok new topic…we have a game that froze in the 9thining and the players are ok with me forfeiting the game and giving one of them the win. I went ahead and did that and it shows as forfeited on my listing of games…but is is not showing up in “collections” as a game completed or in the win/loss standings. The game is Arfpco(19 cincy) vs Ejmny ( 61 yanks)…gm 1
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@backstreets Yup, we’ve discussed it internally and it will be in with other Tournaments 2.0 stuff. It’s somewhat complicated because we have to change the forfeit process to preserve certain data and discard other data, whereas today it’s mostly discarded.
